:root{--qz-primary: #1677ff;--qz-primary-light: #4096ff;--qz-primary-dark: #0958d9;--qz-primary-soft: #e6f0ff;--qz-text: #1f2329;--qz-text-sub: #646a73;--qz-text-muted: #8a919f;--qz-text-faint: #b0b6bf;--qz-line: #eef1f6;--qz-line-soft: #f5f7fa;--qz-bg: #fafbfc;--qz-bg-soft: #f7f9fc;--qz-bubble-max: 75%;--qz-avatar-sm: 32px}*{box-sizing:border-box;margin:0;padding:0}html,body,#app{height:100%}body{font-family:-apple-system,PingFang SC,Microsoft YaHei,sans-serif;color:var(--qz-text);background:#f0f2f5;-webkit-font-smoothing:antialiased}button{font-family:inherit}.page-visitor{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:16px;background:linear-gradient(135deg,#e8f0fe,#f5f7fa)}.page-visitor.embed{padding:0;background:transparent}.chat{width:460px;height:740px;max-width:100%;max-height:calc(100vh - 32px);background:#fff;border-radius:16px;box-shadow:0 12px 40px #1677ff1f;display:flex;flex-direction:column;overflow:hidden}.page-visitor.embed .chat{width:100%;height:100vh;max-height:none;border-radius:0;box-shadow:none}.header{background:linear-gradient(135deg,#1677ff,#4096ff);color:#fff;padding:18px 20px;flex-shrink:0}.header.has-back{padding:8px 12px 14px}.header-bar{display:flex;align-items:center;height:26px;margin-bottom:10px;padding-right:34px}.header-text{min-width:0}.header-back{display:inline-flex;align-items:center;gap:5px;flex-shrink:0;height:26px;padding:0 11px 0 7px;border:0;border-radius:13px;background:#ffffff38;color:#fff;font-size:12px;line-height:1;cursor:pointer;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);-webkit-tap-highlight-color:transparent;transition:background .15s ease}.header-back:active{background:#ffffff61}.header-back .arrow{font-size:17px;line-height:1;margin-top:-1px}.header-back .count{min-width:16px;height:16px;padding:0 4px;border-radius:8px;background:#ff4d4f;color:#fff;font-size:10px;line-height:16px;text-align:center}.header.has-back .title{padding-right:30px;font-size:16px;line-height:1.35}.header.has-back .sub{margin-top:4px}.header .title{font-size:17px;font-weight:600;letter-spacing:.5px;padding-right:30px;line-height:1.35}.header .sub{font-size:12px;opacity:.85;margin-top:6px}.agent-card{display:flex;align-items:center;gap:12px;padding:14px 20px;background:var(--qz-bg-soft);border-bottom:1px solid var(--qz-line);flex-shrink:0}.avatar{width:42px;height:42px;border-radius:50%;background:linear-gradient(135deg,#1677ff,#69b1ff);color:#fff;display:flex;align-items:center;justify-content:center;font-size:16px;font-weight:600;flex-shrink:0}.agent-card .info{flex:1;min-width:0}.agent-card .info .name{font-size:14px;font-weight:600;color:var(--qz-text)}.agent-card .info .phone{font-size:12px;color:var(--qz-text-sub);margin-top:3px}.agent-card .info .phone a{color:var(--qz-primary);text-decoration:none}.agent-card .badge{font-size:11px;color:var(--qz-primary);background:var(--qz-primary-soft);padding:3px 8px;border-radius:10px;white-space:nowrap}.badge-dot{display:inline-block;width:6px;height:6px;border-radius:50%;background:currentColor;margin-right:5px;vertical-align:middle}.badge-dot.off{background:var(--qz-text-faint)}.msgs{flex:1;overflow-y:auto;padding:20px;background:var(--qz-bg);min-height:0}.msgs-empty,.msgs-loading{text-align:center;color:var(--qz-text-faint);font-size:13px;margin-top:50px}.msg{display:flex;margin-bottom:16px;align-items:flex-start}.msg.me{justify-content:flex-end}.msg .avatar-sm{width:var(--qz-avatar-sm);height:var(--qz-avatar-sm);border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:13px;color:#fff;margin-right:8px;background:linear-gradient(135deg,#1677ff,#69b1ff)}.msg.me .avatar-sm{display:none}.bubble-wrap{max-width:var(--qz-bubble-max);display:flex;flex-direction:column;min-width:0}.msg.me .bubble-wrap{align-items:flex-end}.msg.other .bubble-wrap{align-items:flex-start}.bubble{display:inline-block;max-width:100%;padding:10px 14px;border-radius:12px;font-size:14px;line-height:1.55;word-break:break-word;white-space:pre-wrap;text-align:left}.msg.me .bubble{background:var(--qz-primary);color:#fff;border-bottom-right-radius:4px}.msg.other .bubble{background:#fff;color:var(--qz-text);border:1px solid var(--qz-line);border-bottom-left-radius:4px}.bubble img{max-width:100%;border-radius:8px;display:block;cursor:pointer}.bubble.is-image{padding:6px}.image-missing{min-width:120px;padding:22px 16px;text-align:center;color:var(--qz-text-faint);font-size:12px;background:#f7f9fc;border-radius:8px}.file-bubble{display:flex;align-items:center;gap:10px;min-width:180px;color:inherit;text-decoration:none}a.file-bubble:hover .fname{text-decoration:underline}.file-icon{width:38px;height:38px;border-radius:8px;flex-shrink:0;display:flex;align-items:center;justify-content:center;background:var(--qz-primary-soft);color:var(--qz-primary);font-size:18px}.msg.me .file-icon{background:#ffffff40;color:#fff}.file-meta .fname{font-size:13px;font-weight:500;word-break:break-all}.file-meta .fsize{font-size:11px;opacity:.7;margin-top:2px}.meta{font-size:11px;color:var(--qz-text-faint);margin-top:5px}.msg.me .meta{text-align:right}.input-bar{display:flex;padding:12px 14px;border-top:1px solid var(--qz-line);background:#fff;gap:8px;align-items:center;flex-shrink:0}.icon-btn{width:38px;height:38px;border-radius:10px;border:none;cursor:pointer;background:#f2f4f7;color:var(--qz-text-sub);font-size:18px;display:flex;align-items:center;justify-content:center;transition:background .2s;flex-shrink:0}.icon-btn:hover{background:var(--qz-primary-soft);color:var(--qz-primary)}.input-bar input[type=text]{flex:1;border:1px solid #dfe3e8;border-radius:10px;padding:10px 14px;font-size:14px;outline:none;transition:border .2s;min-width:0;font-family:inherit}.input-bar input[type=text]:focus{border-color:var(--qz-primary);box-shadow:0 0 0 3px #1677ff1a}.send-btn{background:var(--qz-primary);color:#fff;border:none;border-radius:10px;padding:0 20px;height:38px;font-size:14px;cursor:pointer;font-weight:500;transition:background .2s;flex-shrink:0}.send-btn:hover{background:var(--qz-primary-dark)}.send-btn:disabled{background:#c8d3e0;cursor:not-allowed}.plus-wrap{position:relative;flex-shrink:0}.plus-menu{position:absolute;bottom:48px;left:0;background:#fff;border-radius:12px;box-shadow:0 6px 24px #0000001f;padding:6px;display:none;z-index:20;min-width:120px;border:1px solid var(--qz-line)}.plus-menu.show{display:block}.plus-menu button{display:flex;align-items:center;gap:10px;width:100%;border:none;background:none;padding:10px 14px;font-size:14px;color:var(--qz-text);cursor:pointer;border-radius:8px;white-space:nowrap}.plus-menu button:hover{background:#f2f4f7}.plus-menu button .mi{font-size:18px}.preview-mask{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000b3;z-index:99;display:none;align-items:center;justify-content:center}.preview-mask.show{display:flex}.preview-mask img{max-width:90vw;max-height:90vh;border-radius:8px}.banner-revoked{margin:10px 14px;padding:10px 12px;border-radius:8px;background:#fff4e5;border:1px solid #ffd8a8;color:#b25e00;font-size:13px;text-align:center}.banner-error{margin:0 14px 10px;padding:10px 14px;border-radius:10px;background:#fff2f0;border:1px solid #ffccc7;color:#cf1322;font-size:13px;line-height:1.5;flex-shrink:0}.banner-error button{margin-left:8px;border:none;background:none;color:#cf1322;text-decoration:underline;cursor:pointer;font-size:13px}.page-agent{display:flex;height:100vh;overflow:hidden;background:#f0f2f5;--qz-bubble-max: 62%;--qz-avatar-sm: 34px}.page-agent.embed{height:100vh;border-radius:0}.page-agent.embed .conv-col .head{padding-top:16px}.conv-col{width:320px;background:#fff;border-right:1px solid var(--qz-line);display:flex;flex-direction:column;flex-shrink:0}.conv-col .head{padding:20px 18px 16px;border-bottom:1px solid var(--qz-line)}.conv-col .head h2{font-size:17px;color:var(--qz-text);font-weight:600}.conv-col .head p{font-size:12px;color:var(--qz-text-muted);margin-top:5px}.conv-list{flex:1;overflow-y:auto}.conv-item{padding:14px 18px;border-bottom:1px solid var(--qz-line-soft);cursor:pointer;transition:background .15s}.conv-item:hover{background:var(--qz-bg-soft)}.conv-item.active{background:var(--qz-primary-soft);border-left:3px solid var(--qz-primary)}.conv-item .row1{display:flex;justify-content:space-between;align-items:center}.conv-item .name{font-size:14px;font-weight:600;color:var(--qz-text)}.conv-item .time{font-size:11px;color:var(--qz-text-faint)}.conv-item .ex-name{font-size:12px;color:var(--qz-primary);margin-top:5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-item .uphone{font-size:11px;color:#8f959e;margin-top:3px}.conv-item .owner{font-size:11px;color:var(--qz-primary);margin-top:4px}.conv-item .last{font-size:12px;color:var(--qz-text-muted);margin-top:5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-list-empty{padding:30px;color:var(--qz-text-faint);font-size:13px;text-align:center}.main{flex:1;display:flex;flex-direction:column;background:var(--qz-bg);min-width:0}.empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--qz-text-faint);font-size:14px;gap:10px}.empty .big{font-size:44px;opacity:.4}.chat-panel{flex:1;display:flex;flex-direction:column;min-height:0}.chat-header{background:#fff;border-bottom:1px solid var(--qz-line);flex-shrink:0}.chat-header .ex-bar{background:linear-gradient(135deg,#1677ff,#4096ff);color:#fff;padding:16px 24px}.chat-header .ex-bar .ex-title{font-size:16px;font-weight:600;letter-spacing:.5px}.chat-header .ex-bar .ex-sub{font-size:12px;opacity:.85;margin-top:5px}.user-card{display:flex;align-items:center;gap:12px;padding:14px 24px;background:var(--qz-bg-soft)}.user-card .avatar{background:linear-gradient(135deg,#8a919f,#b0b6bf)}.user-card .info{flex:1;min-width:0}.user-card .info .name{font-size:14px;font-weight:600;color:var(--qz-text)}.user-card .info .phone{font-size:12px;color:var(--qz-text-sub);margin-top:3px}.user-card .info .phone a{color:var(--qz-primary);text-decoration:none}.user-card .badge{font-size:11px;color:var(--qz-primary);background:var(--qz-primary-soft);padding:3px 8px;border-radius:10px}.page-agent .msgs{padding:24px}.page-agent .msg .avatar-sm{margin-right:10px;background:linear-gradient(135deg,#8a919f,#b0b6bf)}.page-agent .input-bar{padding:12px 20px}.hidden{display:none!important}.page-admin{min-height:100vh;padding:32px;background:#f0f2f5;--qz-bubble-max: 72%;--qz-avatar-sm: 30px}.page-admin .page{max-width:900px;margin:0 auto}.page-admin .page h1{font-size:20px;color:var(--qz-text);margin-bottom:6px}.page-admin .page .sub{font-size:13px;color:var(--qz-text-muted);margin-bottom:20px}.table-wrap{background:#fff;border-radius:12px;overflow:hidden;box-shadow:0 2px 12px #0000000f}.table-wrap table{width:100%;border-collapse:collapse}.table-wrap thead th{text-align:left;font-size:13px;color:var(--qz-text-muted);font-weight:500;padding:14px 20px;background:var(--qz-bg);border-bottom:1px solid var(--qz-line)}.table-wrap tbody td{padding:16px 20px;font-size:14px;color:var(--qz-text);border-bottom:1px solid var(--qz-line-soft)}.table-wrap tbody tr:last-child td{border-bottom:none}.table-wrap tbody tr:hover{background:var(--qz-bg-soft)}.link-btn{color:var(--qz-primary);font-size:14px;background:none;border:none;cursor:pointer;padding:0;font-weight:500}.link-btn:hover{text-decoration:underline}.table-empty{padding:40px;text-align:center;color:var(--qz-text-faint);font-size:14px}.modal-mask{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;z-index:99;display:none;align-items:center;justify-content:center}.modal-mask.show{display:flex}.modal{width:640px;max-width:92vw;height:80vh;background:#fff;border-radius:14px;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 20px 60px #00000040}.modal .m-head{background:linear-gradient(135deg,#1677ff,#4096ff);color:#fff;padding:16px 20px;position:relative;flex-shrink:0}.modal .m-head .t{font-size:16px;font-weight:600}.modal .m-head .s{font-size:12px;opacity:.85;margin-top:4px;padding-right:40px}.modal .m-close{position:absolute;right:14px;top:14px;background:#fff3;border:none;color:#fff;width:30px;height:30px;border-radius:8px;cursor:pointer;font-size:16px;line-height:1}.modal .m-close:hover{background:#ffffff59}.modal .m-body{flex:1;overflow-y:auto;padding:20px;background:var(--qz-bg)}.modal .msg{margin-bottom:14px}.modal .bubble{padding:9px 13px;border-radius:10px}.modal .msg.me .bubble{border-bottom-right-radius:3px}.modal .msg.other .bubble{border-bottom-left-radius:3px}.modal .msg .avatar-sm{background:linear-gradient(135deg,#8a919f,#b0b6bf);margin-right:8px;font-size:12px}.modal .meta{margin-top:4px}.page-login{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:20px;background:linear-gradient(135deg,#e8f0fe,#f5f7fa)}.login-card{width:380px;max-width:100%;background:#fff;border-radius:16px;box-shadow:0 12px 40px #1677ff1f;padding:28px 26px 26px}.login-card h1{font-size:18px;font-weight:600;color:var(--qz-text)}.login-card .tip{font-size:12px;color:var(--qz-text-muted);margin-top:6px;line-height:1.6}.role-tabs{display:flex;gap:8px;margin:20px 0 16px;background:#f2f4f7;padding:4px;border-radius:10px}.role-tabs button{flex:1;border:none;background:none;padding:8px 0;font-size:13px;color:var(--qz-text-sub);border-radius:8px;cursor:pointer;transition:all .2s}.role-tabs button.active{background:#fff;color:var(--qz-primary);font-weight:600;box-shadow:0 1px 4px #0000000f}.field{margin-bottom:14px}.field label{display:block;font-size:12px;color:var(--qz-text-sub);margin-bottom:6px}.field input{width:100%;border:1px solid #dfe3e8;border-radius:10px;padding:10px 14px;font-size:14px;outline:none;font-family:inherit;transition:border .2s}.field input:focus{border-color:var(--qz-primary);box-shadow:0 0 0 3px #1677ff1a}.login-card .submit{width:100%;height:42px;border:none;border-radius:10px;background:var(--qz-primary);color:#fff;font-size:15px;font-weight:500;cursor:pointer;margin-top:6px;transition:background .2s}.login-card .submit:hover{background:var(--qz-primary-dark)}.login-card .submit:disabled{background:#c8d3e0;cursor:not-allowed}.login-error{margin-top:12px;font-size:13px;color:#cf1322;background:#fff2f0;border:1px solid #ffccc7;border-radius:8px;padding:8px 12px}@media (max-width: 720px){.page-visitor{padding:0;background:#fff}.chat{width:100%;height:100vh;max-height:none;border-radius:0;box-shadow:none}.page-agent{height:100vh;height:100dvh;flex-direction:column;--qz-bubble-max: 78%}.page-agent .conv-col{width:100%;max-height:none;flex:1 1 auto;min-height:0;border-right:none;border-bottom:none}.page-agent .main{flex:1 1 auto;min-height:0;width:100%}.page-agent.has-current .conv-col{display:none}.page-agent:not(.has-current) .main{display:none}.page-agent .chat-header{position:relative}.page-agent .back-btn{display:inline-flex;position:absolute;left:10px;top:9px;z-index:3;height:28px;margin:0;padding:0 11px 0 7px;border:0;border-radius:14px;background:#ffffff38;color:#fff;font-size:13px;line-height:1;align-items:center;gap:2px;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);-webkit-tap-highlight-color:transparent;transition:background .15s ease}.page-agent .back-btn:active{background:#ffffff5c}.page-agent .chat-header .ex-bar{padding:10px 14px 10px 76px}.page-agent .chat-header .ex-bar .ex-title{font-size:14px;line-height:20px}.page-agent .chat-header .ex-bar .ex-sub{font-size:11px;margin-top:3px}.page-agent .user-card{padding:10px 14px;gap:10px}.page-agent .msgs{padding:10px 12px}.page-agent .input-bar{padding:8px 10px calc(8px + env(safe-area-inset-bottom))}.page-agent .conv-col .head{padding:12px 14px 8px}.page-agent .conv-item{padding:12px 14px}.page-agent .conv-col .head{padding:14px 16px 12px}.page-admin{padding:16px}.modal{width:100%;height:100%;max-width:none;border-radius:0}}.conv-item{position:relative}.conv-item .unread-badge{position:absolute;top:10px;right:12px;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:#ff4d4f;color:#fff;font-size:11px;line-height:18px;text-align:center;box-shadow:0 1px 4px #ff4d4f59}.head-badge{display:inline-block;margin-left:6px;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:#ff4d4f;color:#fff;font-size:11px;line-height:18px;text-align:center;vertical-align:2px}.notify-btn{border:1px solid #dcdfe6;background:#fff;color:#4e5969;font-size:11px;border-radius:10px;padding:1px 8px;cursor:pointer}.notify-btn:hover{border-color:#1677ff;color:#1677ff}.scope-hint{margin-top:10px;font-size:12px;line-height:1.7;color:#8f959e}.new-toast{position:fixed;top:14px;right:18px;z-index:9999;min-width:200px;max-width:320px;padding:10px 14px;border-radius:10px;background:#fff;border:1px solid #e5e8ef;box-shadow:0 8px 24px #0f172a29;font-size:13px;color:#1f2329;cursor:pointer}.new-toast b{color:#1677ff}.new-toast-text{margin-top:4px;font-size:12px;color:#646a73;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.system-line{display:flex;justify-content:center;margin:12px 0}.system-line span{max-width:80%;padding:4px 12px;border-radius:12px;background:#f2f4f7;color:#8f959e;font-size:12px;line-height:1.6;text-align:center}.back-btn{display:none;align-items:center;gap:4px;margin:8px 12px 0;padding:4px 10px;border:1px solid #e5e8ef;border-radius:14px;background:#fff;color:#4e5969;font-size:13px;cursor:pointer}.cust-btn{margin-left:auto;padding:4px 10px;border:1px solid #dbe3ef;border-radius:12px;background:#fff;color:#1677ff;font-size:12px;cursor:pointer}.cust-btn:hover{border-color:#1677ff}.user-card{cursor:pointer}.cust-mask{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a47;z-index:60}.cust-drawer{position:fixed;top:0;right:0;bottom:0;width:420px;max-width:92vw;background:#fff;z-index:61;display:flex;flex-direction:column;box-shadow:-12px 0 32px #0f172a29}.cust-head{flex:0 0 auto;display:flex;align-items:flex-start;justify-content:space-between;padding:16px 18px 12px;border-bottom:1px solid var(--qz-line)}.cust-title{font-size:16px;font-weight:600;color:#1f2329}.cust-sub{margin-top:3px;font-size:12px;color:#8f959e}.cust-close{width:28px;height:28px;border:0;border-radius:8px;background:#f2f4f7;color:#646a73;cursor:pointer}.cust-body{flex:1;overflow-y:auto;padding:14px 18px 24px}.cust-warn{margin-bottom:12px;padding:8px 10px;border-radius:8px;background:#fff4e5;border:1px solid #ffd8a8;color:#b25e00;font-size:12px}.cust-block{margin-bottom:18px}.cust-basic{display:flex;gap:12px}.cust-avatar{width:52px;height:52px;flex:0 0 auto;border-radius:50%;overflow:hidden;background:linear-gradient(135deg,#8a919f,#b0b6bf);color:#fff;font-size:20px;display:flex;align-items:center;justify-content:center}.cust-avatar img{width:100%;height:100%;object-fit:cover}.cust-basic-main{flex:1;min-width:0}.cust-name{font-size:15px;font-weight:600;color:#1f2329;margin-bottom:6px}.cust-tag{margin-left:6px;padding:1px 6px;border-radius:8px;background:#fff1f0;color:#cf1322;font-size:11px;font-weight:400}.cust-row{display:flex;gap:8px;font-size:13px;line-height:1.9}.cust-row .k{flex:0 0 42px;color:#8f959e}.cust-row .v{flex:1;color:#1f2329;word-break:break-all;text-decoration:none}.cust-row .v[href]{color:#1677ff}.cust-meta{margin-top:12px;padding-top:12px;border-top:1px dashed var(--qz-line);font-size:12px;color:#4e5969}.cust-meta>div{display:flex;gap:8px;line-height:1.9}.cust-meta .k{flex:0 0 56px;color:#8f959e}.cust-meta .v{flex:1;word-break:break-all;color:#1f2329;text-decoration:none}.cust-meta .v[href]{color:#1677ff}.cust-block-title{display:flex;align-items:center;gap:6px;font-size:13px;font-weight:600;color:#1f2329;margin-bottom:8px}.cust-count{min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:#eef3ff;color:#1677ff;font-size:11px;line-height:18px;text-align:center}.cust-list{list-style:none;margin:0;padding:0}.cust-list li{padding:8px 10px;border-radius:8px;background:var(--qz-bg-soft);margin-bottom:6px}.li-title{font-size:13px;color:#1f2329}.li-status{margin-left:6px;padding:0 6px;border-radius:8px;background:#e8f3ff;color:#1677ff;font-size:11px}.li-meta{margin-top:3px;font-size:12px;color:#8f959e;display:flex;gap:8px}.li-extra{color:#646a73}.cust-empty{font-size:12px;color:#b0b6bf;padding:6px 2px}.cust-raw{margin-top:8px;font-size:12px;color:#646a73}.cust-raw pre{margin-top:6px;padding:10px;border-radius:8px;background:#f7f8fa;max-height:240px;overflow:auto;font-size:11px;line-height:1.5}@media (max-width: 720px){.cust-drawer{width:100vw;max-width:100vw}.cust-head{padding:14px}.cust-body{padding:12px 14px 20px}}.cust-warn code{padding:1px 4px;border-radius:4px;background:#b25e001a;font-size:11px}.li-content{margin-top:3px;font-size:12px;color:#4e5969;line-height:1.6;word-break:break-all}.stale-tip{margin-top:8px;padding:6px 8px;border-radius:6px;background:#fff7e6;border:1px solid #ffe0a3;color:#ad6800;font-size:11px;line-height:1.6}.stale-tip button{margin-left:4px;padding:0 6px;height:20px;border:1px solid #ffd591;border-radius:10px;background:#fff;color:#ad6800;font-size:11px;cursor:pointer}.page-agent.embed{min-height:360px}.page-agent.embed .conv-col{min-height:0}.conv-item .ex-name .multi-tag{display:inline-block;margin-left:6px;padding:1px 6px;border-radius:8px;background:#eef4ff;color:#1677ff;font-size:10px;line-height:15px;vertical-align:middle}.visitor-conv-list{flex:1;min-height:0;overflow-y:auto;background:var(--qz-bg);padding:8px 0}.visitor-conv-tip{padding:6px 16px 10px;color:var(--qz-text-faint);font-size:12px}.visitor-conv-list .conv-item{position:relative;padding:12px 16px;background:#fff;border-bottom:1px solid var(--qz-line);cursor:pointer}.visitor-conv-list .conv-item.active{background:var(--qz-primary-soft)}.visitor-conv-list .conv-item:active{background:#f2f6ff}.visitor-conv-list .row1{display:flex;align-items:baseline;justify-content:space-between;gap:10px}.visitor-conv-list .name{font-size:14px;font-weight:600;color:var(--qz-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.visitor-conv-list .time{flex-shrink:0;font-size:11px;color:var(--qz-text-faint)}.visitor-conv-list .last{margin-top:4px;font-size:12px;color:var(--qz-text-sub);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;padding-right:34px}.visitor-conv-bar{padding:6px 12px 0;background:#fff}.visitor-conv-bar button{display:inline-flex;align-items:center;gap:6px;height:26px;padding:0 12px 0 8px;border:1px solid #e5e8ef;border-radius:13px;background:#f7f9fc;color:#4e5969;font-size:12px;cursor:pointer}.visitor-conv-bar .bar-dot{min-width:16px;height:16px;padding:0 4px;border-radius:8px;background:var(--qz-danger, #f5222d);color:#fff;font-size:10px;line-height:16px;text-align:center}.conv-item .name .uid{margin-left:6px;padding:1px 6px;border-radius:8px;background:#f2f4f7;color:#8f959e;font-size:11px;font-weight:400;white-space:nowrap}.visitor-conv-list .cur-tag{display:inline-block;margin-left:6px;padding:1px 6px;border-radius:8px;background:#e8f2ff;color:#1677ff;font-size:10px;font-weight:400;line-height:15px;vertical-align:middle}.input-bar .input-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:6px}.input-bar .pending{display:flex;align-items:center;gap:8px;padding:6px 8px;border:1px solid #e5e8ef;border-radius:8px;background:#f7f9fc;font-size:12px;color:#4e5969;max-width:100%}.input-bar .pending img{width:36px;height:36px;object-fit:cover;border-radius:6px;flex-shrink:0}.input-bar .pending .pending-icon{font-size:18px;flex-shrink:0}.input-bar .pending .pending-name{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.input-bar .pending .pending-size{color:#8f959e;flex-shrink:0}.input-bar .pending .pending-remove{flex-shrink:0;width:20px;height:20px;border:0;border-radius:50%;background:#e5e8ef;color:#4e5969;font-size:11px;line-height:1;cursor:pointer}.input-bar .paste-hint{font-size:11px;color:#8f959e;padding-left:2px}